Privacy Policy

Last Updated: September 14, 2025

At CasDoc ("CasDoc Team", "we", "our", or "us"), we are strongly committed to respecting your privacy and keeping secure any information you share with us. This Privacy Policy explains how we collect, use, and share your personal data, and describes the rights that may be available to you under applicable law.

Please note that this Privacy Policy does not apply where CasDoc acts as a data processor and processes personal data on behalf of enterprise or academic customers using our commercial services. In those cases, data is governed by our customer agreements.

1. Personal Data We Collect

A. Data You Provide to Us Directly

Account Information: name, email, password, organization.
Payment Information: payment method, billing address, and related details if you use paid services.
Inputs & Content: documents, feedback, or information you voluntarily submit through the Service.
Communication Information: messages, inquiries, or support requests.
Feedback: feature requests, survey responses, or ratings you provide.

B. Data Collected Automatically

Device Information: device type, browser type, operating system.
Log Information: IP address, access times, error logs, and interactions with the Service.
Usage Data: browsing history, clicks, document activities, and preferences.
Cookies & Similar Technologies: cookies, pixels, or scripts used for functionality, analytics, and personalization.
Location Information: approximate location (e.g., for fraud detection, login security).

C. Information We Do Not Collect

Sensitive categories such as biometric data, health data, or government IDs.
Data from children under 13 (or under 18 where local law applies). If we become aware that such data is collected, we will delete it promptly.

2. How We Use Personal Data

We may use personal data for the following purposes:

Provide and Maintain Services: operate the CasDoc platform, including collaboration and version-tracking features.
Account & Payments: create and administer accounts, process billing.
Improve Services: debug, test, and enhance platform functionality.
Communicate: send updates, respond to inquiries, and notify about changes.
Security: prevent, detect, and investigate fraud, abuse, or policy violations.
Legal Compliance: comply with applicable laws and enforce agreements.
Research & Development: aggregate or de-identify usage data for analytics and product improvements.

We do not use your private documents or inputs for model training unless: (a) They are flagged for security review, (b) You explicitly consent, or (c) They are provided as feedback for product improvement.

3. How We Share Personal Data

We may disclose personal data in the following circumstances:

Service Providers: hosting, analytics, payment processors, customer support, and security vendors.
Business Partners: integrations, joint offerings, or collaboration features you choose to use.
Authorized Users: collaborators or organizations you explicitly share documents with.
Legal Authorities: if required by law, regulation, or court order.
Business Transfers: during mergers, acquisitions, or restructuring events.
With Your Consent: when you approve data sharing (e.g., integrations with third-party tools).

4. Data Retention

We retain your personal data only as long as necessary for operating the Service, legal compliance, security, and dispute resolution. When no longer needed, data will be securely deleted, de-identified, or anonymized.

5. Security

We implement commercially reasonable technical, organizational, and administrative measures to protect personal data from loss, misuse, and unauthorized access. However, no system is 100% secure. Please take care in safeguarding your account credentials.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: request a copy of your personal data.
Correction: request updates to inaccurate or incomplete data.
Deletion: request erasure of your personal data, subject to exceptions.
Portability: request your data in a portable format.
Objection / Restriction: object to processing or request limitations.
Withdraw Consent: where processing is based on consent, you may withdraw at any time.

We will not discriminate against you for exercising your privacy rights.

7. Jurisdiction-Specific Disclosures

California Residents: You may request information about data sharing under California Civil Code Sections 1798.83–1798.84. We do not “sell” or “share” personal data for cross-contextual behavioral advertising.
Nevada Residents: You may opt out of the sale of certain personal data by contacting us.
European Union (EU), UK, and EEA Residents: Under the GDPR, you may exercise the rights listed above. When transferring data outside the EU/EEA/UK, we ensure adequate safeguards such as Standard Contractual Clauses.

8. Privacy Policy Changes

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email, in-app notification, or through our website. Your continued use of CasDoc after updates indicates your acceptance of the revised Policy.

9. Personal Data of Children

CasDoc does not knowingly collect information from children under 13. If we learn that we have collected such data, we will delete it promptly. Parents or guardians may contact us for removal.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy:

Email: casdoc.official@gmail.com